IT Security

FAQ

We hear so much today about data breaches at large corporations and government agencies.

Our company doesn’t deal with the immense  task of  protecting these types of major organizations.

But we provide a good basis for you ,as a home or small business user ,to feel secure that your computers and networks are not subjected to virus and malware attacks.

We move quickly and efficiently, use well known and trusted tools to remove and protect against malicious code entering your environment..

Examples of some of the tools we employ to combat the bad guys include:

  • Malwarebytes
  • ;RKill
  • ADW Cleaner
  • Junkware removal tool
  • ;And  any other potent program that addresses the issues that cause so much headache and loss of productivity

Securing your computer from infection also includes updating  essential protection programs for you regularly.

  • I’m getting weird pop-ups and my searches take me to some odd page!

    You may suddenly be hit with unwanted pop up ads ,or your home page and default search engine have been changes without your consent. This is typically a sign of a Malware or Spyware infection. 
    We can scan your computer with state of the art tools and quickly repair the damage.
    We can reset you browser home page and search engine settings so you will be back to normal immediately.

  • My computer is responding slower than normal. It seems to take too long to load programs and even boot up.

    There may be various causes of a situation like this. We can diagnose the problem and determine if it’s hardware or software related. 
    We can proceed based on the information we gather to replace any bad RAM or do some repairs on the hard drive. We will scan the file system and configure the computer Start Up( witch programs are set to load when the computer boots) to speed things up. Also we recommend upgrading to a Solid State Drive which is the new technology that performs quite faster on most systems.

  • I don’t think that my ISP(Internet Service Provider:ex Spectrum,Frontier, AT&T) are doing their job

    Oftentimes you need someone  that speaks the language(techie speak) to contact a provider  and discuss why the Internet connection seems slow.
    You may need the provider  to run tests on your connection and do repairs from their end. Or you might want to find out more about upgrading your service to give you faster speeds. We will help you figure all of this out!

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