Dan was very knowledgeable and fixed the issues with my computer very quickly. His rates were reasonable and he provided... read moreDan was very knowledgeable and fixed the issues with my computer very quickly. His rates were reasonable and he provided very valuable advice. I highly recommend his services. read less

Dan Zivetz, West LA Computer, has worked on my computer for many years, and I have always been very pleased.... read moreDan Zivetz, West LA Computer, has worked on my computer for many years, and I have always been very pleased. He is knowledgeable and has had so much patience with me as I have no tech knowledge whatsoever. So, his kindness shows. Besides working with him on regular challenges, I have had him do two home offices set up for me, and the last one was two weeks ago. I did buy Geek Squad service for a year, but I got so frustrated with them trying to get an appointment that I decided I would rather pay Dan to set it up for me. One thing is to remember to have all your passwords handy.

He discovered that the Geek Squad, who transferred all my data, had not signed me up for Outlook. When he tried to sign me up, it said the code was being used by someone else. It did not work on my computer. So, I said that I would take it back to Geek Squad, which I did, and he agreed I should do it.
Well, long story short, after two Geek Squad appointments now, I am still not on the program, and I paid for it. They told me twice, no, it was "ok," but it was not. The attitude on the first visit was one that I did not go back to that store. Dan was correct, and It is still a Geek Squad problem since I paid for it through Best Buy.

Dan is terrific, and I highly recommend him. He is timely, kind, patient, and most importantly very knowledgeable. I also like it that he can help you from his office by going into your computer with you if need be which has happened to me. I trust him totally. Good choice in using his company. read less

After countless trips and multiple hours at Best Buy, I decided that the Geek Squad was simply not able to... read moreAfter countless trips and multiple hours at Best Buy, I decided that the Geek Squad was simply not able to fix the computer which I bought from them!! No, I did not buy the up sell policy, so they simply sent it back to the manufacturer. The manufacturer replaced my hard drive three times and the laptop was still not working right, no bios updates, no updates to windows, no updates to drivers, you would think the Geek Squad would help me with this as they represent the manufacturer, but NO!!! As they said, "If You Didn't Buy the Laptop Protection, We Can't Help You!!" I parked myself in line for three hours and refused to leave until Best Buy did the right thing, REFUND MY MONEY!!! Finally they did! I took the money and ran, never to return to Best Buy again.

Than I met Dan from West LA Computer Expert. First, he talked me down off the ledge where I was ready to toss my computer!! He showed me a variety of great deals online, from his preferred vendors, that fit my budget. He managed to find a laptop which suited my needs, including Bluetooth to run all my external devices, touch screen, durable, and small enough to travel yet still use without a microscope! He was patient, knowledgeable, had the tools, and resources to find the perfect laptop to fit my needs! He reinstalled all my apps and added a few which I needed, but didn't know existed. But wait,...Than he went the extra mile. He suggested that I buy and install a SSD (Solid State Drive). He found one online, that suited my needs, cloned my existing Hard drive and installed the SSD!!

My laptop has never run quicker, smoother, no stalls, all updates completed and I'm back on the internet, with flawless application!

My Hats off to Dan at West LA Computer Expert! First Class Job Dan, you will forever have my business!! A+++++

And I almost forgot, he also reconfigured my old backup laptop and got that running also, whereas it was just a paper weight for several months. Now I have two working laptops thanks to Dan!! read less

Really exceptional. Came to my house since I have an unwieldy desktop and Dan fixed a huge amount of things... read moreReally exceptional. Came to my house since I have an unwieldy desktop and Dan fixed a huge amount of things for an extremely reasonable price. Professional service, and he taught me things as he was fixing them so I can troubleshoot my computer if it ever is uncooperative in the future. I couldn't recommend them more! read less

Dan is the fastest and most knowledgeable computer guy i have met. He showed up in 10 min each time... read moreDan is the fastest and most knowledgeable computer guy i have met. He showed up in 10 min each time i've called him and solved the issue before he left and charged an extremey reasonable price for his services. No hesitation recommending him read less

Daniel has serviced my computers since 3 years, and has done a fantastic job! It does not matter what kind... read moreDaniel has serviced my computers since 3 years, and has done a fantastic job! It does not matter what kind of problem I have on my windows PC, Daniel will be able to fix it and is always reachable even weekends. I would not even think of switching to another computer expert. His rates are fair and reasonable. Thank you Daniel! read less

Really exceptional. Came to my house since I have an unwieldy desktop and Dan fixed a huge amount of things... read moreReally exceptional. Came to my house since I have an unwieldy desktop and Dan fixed a huge amount of things for an extremely reasonable price. Professional service, and he taught me things as he was fixing them so I can troubleshoot my computer if it ever is uncooperative in the future. I couldn't recommend them more! read less

Deadlines. Stressful enough in and of themselves, but when I smelled smoke and my laptop screen went blank I... read moreDeadlines. Stressful enough in and of themselves, but when I smelled smoke and my laptop screen went blank I panicked! By some miracle I found Dan on Yelp and he answered his phone immediately (on a Sunday!), and came to my rescue. Within an hour he was at my home, trying to resuscitate my hard drive from its fried state. When it was obvious I needed a new computer Dan offered to meet me at Best Buy and help me choose a new one for my specific needs. I could not be more thrilled with our choice! Dan went above and beyond and it is a testament to humanity that his brand of customer service still exists. I'll NEVER take my PC needs or questions to anyone else!
- Elizabeth West read less

Deadlines. Stressful enough in and of themselves, but when I smelled smoke and my laptop screen went blank I... read moreDeadlines. Stressful enough in and of themselves, but when I smelled smoke and my laptop screen went blank I panicked! By some miracle I found Dan on Yelp and he answered his phone immediately (on a Sunday!), and came to my rescue. Within an hour he was at my home, trying to resuscitate my hard drive from its fried state. When it was obvious I needed a new computer Dan offered to meet me at Best Buy and help me choose a new one for my specific needs. I could not be more thrilled with our choice! Dan went above and beyond and it is a testament to humanity that his brand of customer service still exists. I'll NEVER take my PC needs or questions to anyone else!
- Elizabeth West read less

Dan was professional, knowledgeable and did a great job setting up the PCs in our house. I will definitely... read moreDan was professional, knowledgeable and did a great job setting up the PCs in our house. I will definitely be calling him again! read less

Dan was great! Showed up same day to help me with my computer. He managed to get it working after... read moreDan was great! Showed up same day to help me with my computer. He managed to get it working after some troubleshooting and even made some quality of life updates and repairs. Great guy, great price, and great work! read less

All I can say is Dan Zivetz is the real Deal. He goes above and beyond the call... read moreAll I can say is Dan Zivetz is the real Deal. He goes above and beyond the call of duty. After my fiancé's Laptop crashed we did not know what to do.? I called Dan, he offered to come to my home and look at the computer and diagnose it. This is true customer Service. He came plugged in his discs to diagnosed laptop, he informed us that the Hard Drive was to gone. Since it was bad, He advised us that it was not worth fixing . It was a Toshiba , they no longer make computer 's . He sent Ray to buy an external Drive, to try to save files. After Ray left for Best Buy , Dan suggested we meet Raymond and look at new computer's together. He would guide us. We proceeded to Best Buy and met Ray there he walked us trough explaining each computer . He guided us into our new computer. He was very helpful. He then came back to our house and took the old Laptop to remove hard drive for data recovery purposes, and installation of new software programs on Lenovo yoga laptop. He took our new laptop home to set up software for us. He returned that evening, and hand delivered New Laptop, and old hard drive. Walked Raymond through everything. All operating functions, etc. Explained everything very patiently. He remains available to answer our questions any hour. He was awesome . I highly recommend him on top of it very reasonable and honest. read less