On-site or in-shop service

Dan spent a lot of time and effort over two days to reinstall my missing Office on my laptop: he... read moreDan spent a lot of time and effort over two days to reinstall my missing Office on my laptop: he never gives up and knew what to do to get me back operational with completely fair pricing. read less

I highly recommend West LA Computer Expert. Had been experiencing a seemingly complicated non-functioning phone connection for almost three weeks.... read moreI highly recommend West LA Computer Expert. Had been experiencing a seemingly complicated non-functioning phone connection for almost three weeks. Several otherwise competent technicians, each spending several hours attempting to solve this issue, were unsuccessful. Daniel was the only one who -- in less than half an hour -- figured out what wires needed to be untangled and plugged in correctly and now  my phone is working like a charm.
Thank you, Daniel! read less

After countless trips and multiple hours at Best Buy, I decided that the Geek Squad was simply not able to... read moreAfter countless trips and multiple hours at Best Buy, I decided that the Geek Squad was simply not able to fix the computer which I bought from them!! No, I did not buy the up sell policy, so they simply sent it back to the manufacturer. The manufacturer replaced my hard drive three times and the laptop was still not working right, no bios updates, no updates to windows, no updates to drivers, you would think the Geek Squad would help me with this as they represent the manufacturer, but NO!!! As they said, "If You Didn't Buy the Laptop Protection, We Can't Help You!!" I parked myself in line for three hours and refused to leave until Best Buy did the right thing, REFUND MY MONEY!!! Finally they did! I took the money and ran, never to return to Best Buy again.  

Than I met Dan from West LA Computer Expert. First, he talked me down off the ledge where I was ready to toss my computer!! He showed me a variety of great deals online, from his preferred vendors, that fit my budget. He managed to find a laptop which suited my needs, including Bluetooth to run all my external devices, touch screen, durable, and small enough to travel yet still use without a microscope! He was patient, knowledgeable, had the tools, and resources to find the perfect laptop to fit my needs!  He reinstalled all my apps and added a few which I needed, but didn't know existed. But wait,...Than he went the extra mile. He suggested that I buy and install a SSD (Solid State Drive). He found one online, that suited my needs, cloned my existing Hard drive and installed the SSD!!

My laptop has never run quicker, smoother, no stalls, all updates completed and I'm back on the internet, with flawless application!

My Hats off to Dan at West LA Computer Expert!  First Class Job Dan, you will forever have my business!! A+++++

And I almost forgot, he also reconfigured my old backup laptop and got that running also, whereas it was just a paper weight for several months. Now I have two working laptops thanks to Dan!! read less

After a week of frustration with both Microsoft and Lenovo tech support, I did the wise thing and called Dan... read moreAfter a week of frustration with both Microsoft and Lenovo tech support, I did the wise thing and called Dan Zivetz the West L.A. Computer Expert. He had my problem (exporting and importing important emails from Outlook 2007 to 2016) solved in an hour. I can now breathe easier thanks to Dan. Highly, highly recommended. You'll be glad you called him. I certainly am. read less

Dan, is a phenom at any type of PC, or network work. I have used his services for many... read moreDan, is a phenom at any type of PC, or network work. I have used his services for many years and always been more than satisfied with the excellent work he has done. His prices are very fair and Dan is always prompt and very professional. read less

Fast, Friendly and extremely knowledgeable. He was able to help me unbrick my surface pro over text. I highly recommend... read moreFast, Friendly and extremely knowledgeable. He was able to help me unbrick my surface pro over text. I highly recommend you use him and then tell all your friends and family to use him too. read less

I've been using Dan for years, and he's always been dependable prompt and reasonably priced. In addition to recently installing... read moreI've been using Dan for years, and he's always been dependable prompt and reasonably priced. In addition to recently installing a solid state hard drive to replace my old spinning one, he performed some updates and and did a complete software/hardware maintenance check -- at no additional charge.

Dan has also referred me to other really good techs when my needs have been outside the scope of his expertise (network maintenance and expansion).

I highly recommend Dan. read less

This is the second time I used Dan. I had problems accessing files on my portable hard drive, and... read moreThis is the second time I used Dan. I had problems accessing files on my portable hard drive, and my printer wasn't working. He made a house call less than an hour after I called, and within an hour of his arrival he solved both problems. He is a great problem solver, and his price is right. I will continue to use Dan for all my computer issues. Highly recommended. read less

Dan’s great. He’s quick to answer, show up and gets my PC and all its habits! We’ve used him for... read moreDan’s great. He’s quick to answer, show up and gets my PC and all its habits! We’ve used him for years. He’s fair and is a great deal and my dogs love him. read less

I needed help on a Sunday when everywhere else was closed. He was happy to help me  over the phone.... read moreI needed help on a Sunday when everywhere else was closed. He was happy to help me  over the phone. I would reccomend this place. read less

I was introduced to Dan about 10 years ago. I was 60 years old and had many hang-ups about dealing... read moreI was introduced to Dan about 10 years ago. I was 60 years old and had many hang-ups about dealing with my computer, especially when faced with a glitch of some kind. Dan was always available to download and help me understand new/updated programs. He spoke to me in a language I could understand - unlike so many other techies I had hired in the past. He never failed to get my computer up and running (even better than before) after a crash. To top it all off, Dan is a very reliable, honest and dependable guy. I now live quite far from L.A. but, when faced with a computer problem, I call Dan who is able to remotely take over my computer in order to quickly solve any problems. Jo Panitch, Laguna, CA read less

We contacted Dan late in the evening about a problem with our laptop which rather suddenly refused to turn on.... read moreWe contacted Dan late in the evening about a problem with our laptop which rather suddenly refused to turn on.  He responded almost instantly!  Following a phone conversation to better define the problem, he provided us with a referral to someone who could do the hardware repair needed.   We were most appreciative of his quick response and the referral and will be returning to him with future computer-related issues. read less