On-site or in-shop service

I have been using Dan for awhile now and he's the best. There's no computer problem he hasn't been... read moreI have been using Dan for awhile now and he's the best. There's no computer problem he hasn't been able to solve. He's very responsible and surprisingly reasonable. Dan is also an all around very nice guy. read less

Dan spent a lot of time and effort over two days to reinstall my missing Office on my laptop: he... read moreDan spent a lot of time and effort over two days to reinstall my missing Office on my laptop: he never gives up and knew what to do to get me back operational with completely fair pricing. read less

After a week of frustration with both Microsoft and Lenovo tech support, I did the wise thing and called Dan... read moreAfter a week of frustration with both Microsoft and Lenovo tech support, I did the wise thing and called Dan Zivetz the West L.A. Computer Expert. He had my problem (exporting and importing important emails from Outlook 2007 to 2016) solved in an hour. I can now breathe easier thanks to Dan. Highly, highly recommended. You'll be glad you called him. I certainly am. read less

Dan, is a phenom at any type of PC, or network work. I have used his services for many... read moreDan, is a phenom at any type of PC, or network work. I have used his services for many years and always been more than satisfied with the excellent work he has done. His prices are very fair and Dan is always prompt and very professional. read less

I thought my computer -- and all its contents -- were gone to me forever when it stopped working.  Dan... read moreI thought my computer -- and all its contents -- were gone to me forever when it stopped working.  Dan checked it out for me overnight, and when it turned out to be a hardware issue, didn't charge me and directed me to someone who could make that fix.  (Good guys know good guys!)  Thanks to Dan, my computer is now as good as new.  He's as honest and caring as it gets, and he's definitely now my go-to computer guy. read less

I've been using Dan for years, and he's always been dependable prompt and reasonably priced. In addition to recently installing... read moreI've been using Dan for years, and he's always been dependable prompt and reasonably priced. In addition to recently installing a solid state hard drive to replace my old spinning one, he performed some updates and and did a complete software/hardware maintenance check -- at no additional charge.

Dan has also referred me to other really good techs when my needs have been outside the scope of his expertise (network maintenance and expansion).

I highly recommend Dan. read less

I needed help on a Sunday when everywhere else was closed. He was happy to help me  over the phone.... read moreI needed help on a Sunday when everywhere else was closed. He was happy to help me  over the phone. I would reccomend this place. read less

I had been having a problem with Time Warners Wifi here in Westchester for sometime. Time Warner just told me... read moreI had been having a problem with Time Warners Wifi here in Westchester for sometime. Time Warner just told me to by network extenders for all my rooms. I new this was ridiculous as we just moved 4 years ago from a 3000+ sq ft home in Culver City and never had a problem. We downsized to a 2100 sq ft single story home and they changed our equipment to "newer equipment". I finally got fed up when my new Ring Doorbell was not working properly. I found a "Angie's List" Deal With W LA Computer Expert Dan and he is GOOD! Dan came out and we called Time Warner and he took ever and dealt with them directly about their equipment and its capabilities. At first they denied and then the equipment mgr. acknowledged that the modems are not AC compatible. So from there I decided to purchase my own equipment on Dan's advise and when it arrived he came out and he installed everything and checked the health of my laptop and computer as well. I highly recommend West LA Computer Expert "Dan" he is very easy to work with and understand. He has great patients with us technically challenged as well 🙂 read less

Dan did a fantastic job fixing my computer. Came to my home, was prompt & professional, knowledgeable. Very glad to... read moreDan did a fantastic job fixing my computer. Came to my home, was prompt & professional, knowledgeable. Very glad to have met him! read less

My desktop wasn't powering up. Dan came to my home, was prompt, courteous. Fixed the issue and gave me some... read moreMy desktop wasn't powering up. Dan came to my home, was prompt, courteous. Fixed the issue and gave me some other (free) advice. Very happy to know this person exists! Will most certainly hire him again. read less

When my laptop hard drive started to fail, I (being the computer-ignorant person I am) freaked out and knew I... read moreWhen my laptop hard drive started to fail, I (being the computer-ignorant person I am) freaked out and knew I had to take it to someone to get fixed. I ended up going to the first computer shop that I saw and they said that my hard drive was bad and in order to get the data transferred, it would cost close to $200! I was close to paying up until I called Dan.

Dan, 100%, is so genuine and truly is an expert. I called around 15 places, all of them could not compare to the cost Dan was offering for the same services. Since my drive was bad, it was not even a guarantee I could get all my data back and he went through NUMEROUS procedures to extract the data, I mean A LOT because he knew it concerned me if I could not get the data back. AND he was able to transfer mostly all of it! Most transfers are pretty small.. mine was a transfer of over 250 gb! It took a long time and he still managed to take the time to go through every process that sometimes took days just to extract the data or cover all possible options!

I always worry about going to 'experts' about problems like this where I may be played like a fool, and so I was very iffy about getting this fixed, even backing out a few times. Dan was nothing but patient and understanding. He held my laptop to do work above and beyond what I asked or even payed for, and still contacted me about 3+ times a day to check up and let me know what was going on even if nothing changed just to calm my nerves.

He explained every little detail and process to me, and even recommended me to other companies that may do work for me that he wouldn't be able to do (which I ended up not even needing). I could not get some of my third party programs on to the new drive and he even introduced and downloaded replica programs that were free for me which was AMAZING.

He genuinely was a great and friendly person to talk to, often asking questions and seemed genuinely interested without trying to make regular business small talk you hear big companies try to do. I could not have had this process go better, something I was seriously terrified of doing. Every other company in West LA did not care about anything but the money. This guy was amazing. Trust me. Trust him. read less

We contacted Dan late in the evening about a problem with our laptop which rather suddenly refused to turn on.... read moreWe contacted Dan late in the evening about a problem with our laptop which rather suddenly refused to turn on.  He responded almost instantly!  Following a phone conversation to better define the problem, he provided us with a referral to someone who could do the hardware repair needed.   We were most appreciative of his quick response and the referral and will be returning to him with future computer-related issues. read less