Testimonials
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I had an issue with my computer and thought all hope was lost so I hoped he would help. I... read moreI had an issue with my computer and thought all hope was lost so I hoped he would help. I dropped off the computer and picked it up later the same day. The computer was running smoother then when I first got it. Later the next day he followed up with a check in phone call. 5/5 read less
Zachary Heimanson7/22/2022Dan has been our go-to Computer Tech for years. He's highly professional, efficient, reasonably priced, and always leaves us... read moreDan has been our go-to Computer Tech for years. He's highly professional, efficient, reasonably priced, and always leaves us smiling. I can't ask for more. read less Gigi G.7/19/2022Dan was so helpful and was very patient helping me solve every issue I had! Absolutely recommend 🙂 Paxton M.6/16/2022Dan is an unbelievably fabulous computer expert. All my problems were solved! He is pleasant, talented and... read moreDan is an unbelievably fabulous computer expert. All my problems were solved! He is pleasant, talented and knowledgeable. I would give him 10 stars if that was available on your site. read less David P.5/02/2022Dan called me back within 60 minutes of receiving my flash drive I asked him to see if he could... read moreDan called me back within 60 minutes of receiving my flash drive I asked him to see if he could retrieve the files. He was able to access it and get the information I needed. He was fst and reliable, and I will contact him with any furhter computer needs, for sure! read less Michelle S.4/13/2022The screen on my Thinkpad went suddenly black. I googled "West LA Computer Expert" and these guys came up. I... read moreThe screen on my Thinkpad went suddenly black. I googled "West LA Computer Expert" and these guys came up. I took my computer in, and they replaced the screen. Now the computer is humming again. Thank you!
I would also recommend talking to them before you buy any laptop. They have seen it all and know the ins and outs of every brand. They are very friendly and helpful overall. read less Frank Patterson4/05/2022Dan is the best computer expert! He is patient & extremely helpful.
For a tech challenged customer, he went out... read moreDan is the best computer expert! He is patient & extremely helpful.
For a tech challenged customer, he went out of his way to find a simple-to- use portable storage device before his appointment- - contrary to another "5 star" expert who expected me(?) to shop (requiring another appointment to install later). Dan also correctly diagnosed my too low Mbps, helped me find a new computer, PLUS patiently transferred all important documents & important software from my old computer into the new one. Love my new computer thanks to Dan. read less Diane Tanaka4/03/2022Del is an absolute 'Rock Star'!!! He saved my world when I was in a serious work pinch.
My computer fatally... read moreDel is an absolute 'Rock Star'!!! He saved my world when I was in a serious work pinch.
My computer fatally crashed. At drop off, he told me that it would likely cost more to fix my computer than it was worth, and that it would take about a week for needed (and outdated) parts to arrive during Covid. Then, he creatively suggested restoring from my backup the same model computer that he happened to have in the shop, wasn't using any longer, and was willing to swap for mine that was dead - an amazing coincidence and a great idea!!! He updated his units OS, restored the computer from my backup, and all while I waited (3hrs for the computer to do its thing). The best part, Del only charged me for 1hr of service for the computer swap AND his work. A true 'pay it forward' moment - I'm so grateful. read less Maria Richardson4/02/2022Daniel is very hands on with helping me on my website. I had a few issues that I needed help... read moreDaniel is very hands on with helping me on my website. I had a few issues that I needed help with and he was fixing right away. He knows what he's doing. Awesome place to get help. read less Eddie N.3/31/2022Dan is absolutely the BEST computer expert!
When dealing with elderly, technologically challenged senior citizens, he is patient.
... read moreDan is absolutely the BEST computer expert!
When dealing with elderly, technologically challenged senior citizens, he is patient.
What really sets Dan apart from the previous "5 star" computer experts I've called? Going out of his way to help his customer.
1) Dan stopped by Best Buy to purchase an easy-to-use portable hard drive on my behalf before my appointment. . .
(flash drives/external hard drives have left me in the dark)
2) Dan then took more time to help me select a new computer, checking Best Buy, Costco, & Amazon to get the best value for my computer needs.
3) On Dan's advice, my computer speed was detected to be at a pathetic download speed of 4.5 Mbps - - (which no other "expert" discovered!) &
the service provider soon corrected to the advertised 200 Mbps.
A true computer expert who really cares 100% for the customer. He is the real deal. Give Dan a call. I wish I had found him long ago. read less Diane T.3/30/2022Dan is professional, knowledgeable, punctual and a delight to work with. You will be very lucky to have him on... read moreDan is professional, knowledgeable, punctual and a delight to work with. You will be very lucky to have him on your support team!!!! read less
Joan C Salwen3/15/2022Dan is a delight to work with. He is very professional, knowledgeable and punctual. I recommend him without... read moreDan is a delight to work with. He is very professional, knowledgeable and punctual. I recommend him without reservation. You will be lucky to have found him! read less Joan S.3/15/2022 - Two weeks ago my 5-year old HP laptop digitally up-chucked...or something like that. It would not access the net, which... read moreTwo weeks ago my 5-year old HP laptop digitally up-chucked...or something like that. It would not access the net, which meant that the internal diagnostics could not run. I selected Dan as he only seemed to have 5-star comments...not even a 4-star rating. Cold-called him and stopped by his home office. In less than two hours I was heading home with a well-trained laptop that promised never again to shut off several services for no identifiable reason.
Dan has a sincere understated style, doesn't seem to over-commit and charges reasonably. Definitely a five-star provider. read less James F.2/23/2022Dan is very patient and successfully help me fix the problem of my laptop. Now my computer is running very... read moreDan is very patient and successfully help me fix the problem of my laptop. Now my computer is running very well, faster than before. read less
Min Xiong2/13/2022Ever-courteous, Dan made a house call to help resolve a home wifi connectivity issue and helped sort my modem/router/accessories wiring... read moreEver-courteous, Dan made a house call to help resolve a home wifi connectivity issue and helped sort my modem/router/accessories wiring so that things are running again very smoothly. Will be calling again for any future tech issues. Thanks Dan! read less Marc S.1/20/2022Dan is very trustworthy and communicative about the issues with my laptop, and went above and beyond to not only... read moreDan is very trustworthy and communicative about the issues with my laptop, and went above and beyond to not only fix it promptly, but also make sure my files were safe. He updated me with each important step and asked me what I wanted to do whenever there was options, as well as advised me on new software and even downloaded it for me. Overall, easy to work with and someone I feel safe with to go to with any tech issues. Fantastic value and so much better than going somewhere like Geek Squad. read less
Graham Goddard1/08/2022I'm usually not an active participant on Yelp and more of a lurker but after meeting Dan at West LA... read moreI'm usually not an active participant on Yelp and more of a lurker but after meeting Dan at West LA Computer Expert and using his services, I wanted to make sure I left a positive review so that he continues to receive the recognition he deserves! He is so knowledgeable and friendly.
It started with a call about my laptop (which was VERY old and limping along) to get his advice on getting more space and upgrading the drive. Through our conversation and his guidance, I decided it was more practical to put my efforts into a new laptop. I was a little reluctant to take on a new laptop since I'm not a fan of change but it was time and Dan helped me every step of the way. He provided recommendations on the brand and specs to consider on the new purchase, helped transfer my data and then get the new laptop all set-up and running. Now I'm so happy with my new laptop and grateful for Dan's time and expertise!
He also helped me with follow-up questions after I got settled into my new system. Dan was patient and kind in all of the times he helped me and I will definitely continue to use him going forward. Thank you Dan!! read less Allison L.12/29/2021We met Dan at West LA Computer on Super Bowl Sunday. Our hard drive at our business crashed. ... read moreWe met Dan at West LA Computer on Super Bowl Sunday. Our hard drive at our business crashed. Within 24 hours we up and running. He was professional and effective in resolving our issues. Subsequent to this event, Dan is our go to when we have tech issues. Dan and his group through the years has been supportive and reasonable to help diagnose and solve all our 9 locations' problems. read less
Creation Station Dance12/10/2021We met Dan at West LA Computer on Super Bowl Sunday. Our hard drive at our business crashed. ... read moreWe met Dan at West LA Computer on Super Bowl Sunday. Our hard drive at our business crashed. Within 24 hours we up and running. He was professional and effective in resolving our issues. Subsequent to this event, Dan is our go to when we have tech issues. Dan and his group through the years has been supportive and reasonable to help diagnose and solve all our 9 locations' problems. read less Larry G.12/10/2021I wanted to give a public thank you to Dan, owner of West LA Computer Expert. He is always... read moreI wanted to give a public thank you to Dan, owner of West LA Computer Expert. He is always so willing to help me out with my computer whenever I call. He does a great job, and responds immediately. I called him yesterday for a problem and set up an appointment today. Unfortunately for him, I was able to resolve my problem myself, which was very unusual. I canceled with him this morning, and the response was "good, but thanks for thinking of me". If you need computer help, please call him. I have had him at house many times over the past years, and always pleased. read less Bea W.11/11/2021Dan was very prompt in his response/service and knowledgeable in his field. He went beyond the call of duty to... read moreDan was very prompt in his response/service and knowledgeable in his field. He went beyond the call of duty to ensure my computer was set up for success. read less
Pooya kadkhoda10/14/2021Dan came over immediately after my computer wouldn't boot due to a power surge. My hardware was damaged and was... read moreDan came over immediately after my computer wouldn't boot due to a power surge. My hardware was damaged and was able to get everything fixed within 48 hours, for what was a pretty serious issue. I have some other work I want done on my computer now and will be hiring Dan to do the work. I couldn't be happier with his services. read less
Andrew Balcof10/09/2021This past week has been the second time I have had Dan work on my computers. The first... read moreThis past week has been the second time I have had Dan work on my computers. The first was an older computer that was starting to slow down, freeze, etc. When he finished with it, I got nearly another 3 years out of it, working as well as when it was new. I am a bit of an introvert and not always comfortable with new people in my house, but I felt quite at ease and comfortable with Dan's friendly, easy-going style. This month I finally, needed to get a new desktop because I was still using Windows 7 (!!!) and there was just too much I couldn't do online anymore. I called Dan, as I was considering what features I needed for my interests and work needs. He was generous with his time and answered all my concerns. This week, he came by to transfer all my files from the old computer to the new & answer my many questions. Because I tend to be on the tech-light spectrum in this field, I am really happy to have Dan as a resource. His patient explanations allowed me to make informed decisions about options I needed, wanted or did not want. He is extremely professional, reliable, (called me back within an hour of my message, shows up when agreed upon) extremely knowledgeable and efficient in his work. Most important - I find him very trustworthy. It's like finding a great car mechanic who also has very reasonable rates! He is a gem. Thanks, Dan! read less
Lane Callahan10/07/2021Try Dan Zivetz 310-850-8093. He's been my go-to guy for years.
Denelle Bentley10/02/2021
