On-site or in-shop service

When it comes to non-iMac computers, I'm the world's biggest dolt. With a new PC, I've both had it just... read moreWhen it comes to non-iMac computers, I'm the world's biggest dolt. With a new PC, I've both had it just not turn on and randomly shut off, and I also wanted to install a new HDD. Both times I called Dan. He was quite kind and patient with all my dumb questions and ignorance. He's also very reasonably priced. I'll definitely call him with my future computer needs. read less

Fast, Friendly and extremely knowledgeable. He was able to help me unbrick my surface pro over text. I highly recommend... read moreFast, Friendly and extremely knowledgeable. He was able to help me unbrick my surface pro over text. I highly recommend you use him and then tell all your friends and family to use him too. read less

After countless trips and multiple hours at Best Buy, I decided that the Geek Squad was simply not able to... read moreAfter countless trips and multiple hours at Best Buy, I decided that the Geek Squad was simply not able to fix the computer which I bought from them!! No, I did not buy the up sell policy, so they simply sent it back to the manufacturer. The manufacturer replaced my hard drive three times and the laptop was still not working right, no bios updates, no updates to windows, no updates to drivers, you would think the Geek Squad would help me with this as they represent the manufacturer, but NO!!! As they said, "If You Didn't Buy the Laptop Protection, We Can't Help You!!" I parked myself in line for three hours and refused to leave until Best Buy did the right thing, REFUND MY MONEY!!! Finally they did! I took the money and ran, never to return to Best Buy again.  

Than I met Dan from West LA Computer Expert. First, he talked me down off the ledge where I was ready to toss my computer!! He showed me a variety of great deals online, from his preferred vendors, that fit my budget. He managed to find a laptop which suited my needs, including Bluetooth to run all my external devices, touch screen, durable, and small enough to travel yet still use without a microscope! He was patient, knowledgeable, had the tools, and resources to find the perfect laptop to fit my needs!  He reinstalled all my apps and added a few which I needed, but didn't know existed. But wait,...Than he went the extra mile. He suggested that I buy and install a SSD (Solid State Drive). He found one online, that suited my needs, cloned my existing Hard drive and installed the SSD!!

My laptop has never run quicker, smoother, no stalls, all updates completed and I'm back on the internet, with flawless application!

My Hats off to Dan at West LA Computer Expert!  First Class Job Dan, you will forever have my business!! A+++++

And I almost forgot, he also reconfigured my old backup laptop and got that running also, whereas it was just a paper weight for several months. Now I have two working laptops thanks to Dan!! read less

After a week of frustration with both Microsoft and Lenovo tech support, I did the wise thing and called Dan... read moreAfter a week of frustration with both Microsoft and Lenovo tech support, I did the wise thing and called Dan Zivetz the West L.A. Computer Expert. He had my problem (exporting and importing important emails from Outlook 2007 to 2016) solved in an hour. I can now breathe easier thanks to Dan. Highly, highly recommended. You'll be glad you called him. I certainly am. read less

I have a new computer guy!! Yayyy! Dan was so wonderful. My computer wouldn't work. It was so overloaded, slow... read moreI have a new computer guy!! Yayyy! Dan was so wonderful. My computer wouldn't work. It was so overloaded, slow and had bugs. In a panic before work was due I called him at 7:20p and he came 2 hours later and stayed for two hours fixing everything! I can now use my 10-year old PC until I get a new one, which I should probably do soon.

I highly recommend Dan. He's kind, knowledgeable and efficient. And he's very dependable! You can't go wrong! Dan is the MAN. read less

I recently had a few very odd occurrences with my computer which ultimately caused it to stop working completely. I... read moreI recently had a few very odd occurrences with my computer which ultimately caused it to stop working completely. I am a bookkeeper in the middle of tax season with a Type A personality so as you can imagine, I freaked out. I didn't have a computer person at the time and started posting and calling, looking for help. I decided to take a chance and call Dan Zivetz at 11:30 on a Saturday night.  And much to my surprise he answered. He calmed me down and came over the next day, removed the software causing the problems, removed other unnecessary programs and installed some new programs to protect my computer which is where my entire business resides. He also diagnosed another problem that needed to be repaired involving hardware.
Thank God, he got me up and running then walked me through a few more items on the phone the next day. I highly recommend him! He was smart, knowledgeable and available to help. read less

I was introduced to Dan about 10 years ago. I was 60 years old and had many hang-ups about dealing... read moreI was introduced to Dan about 10 years ago. I was 60 years old and had many hang-ups about dealing with my computer, especially when faced with a glitch of some kind. Dan was always available to download and help me understand new/updated programs. He spoke to me in a language I could understand - unlike so many other techies I had hired in the past. He never failed to get my computer up and running (even better than before) after a crash. To top it all off, Dan is a very reliable, honest and dependable guy. I now live quite far from L.A. but, when faced with a computer problem, I call Dan who is able to remotely take over my computer in order to quickly solve any problems. Jo Panitch, Laguna, CA read less

I have been using Dan for quite some time now.   Dan actually built me a desktop which I just... read moreI have been using Dan for quite some time now.   Dan actually built me a desktop which I just love!  He did an awesome job.  He is so dedicated to his work and I admire that in him.  I would not let anyone else work on our computers as this is how much my husband and I trust him.  Dan continues to further his education in computers and software and that makes him more valuable in my humble opinion.  Hire Dan for all your computer needs as you will not be sorry you did. read less

Dan came to my rescue when my aging laptop wouldn't boot up. He got it up and running in no... read moreDan came to my rescue when my aging laptop wouldn't boot up. He got it up and running in no time and did some other general maintenance. I'm so grateful to have my computer working and files backed up. Dan answered my call quickly and made himself available the same day. Thank you, Dan!! read less

Really exceptional. Came to my house since I have an unwieldy desktop and Dan fixed a huge amount of things... read moreReally exceptional. Came to my house since I have an unwieldy desktop and Dan fixed a huge amount of things for an extremely reasonable price. Professional service, and he taught me things as he was fixing them so I can troubleshoot my computer if it ever is uncooperative in the future. I couldn't recommend them more! read less

Dan has been my computer go to expert for awhile now. Always there when I need his help!

Dan was professional, knowledgeable and did a great job setting up the PCs in our house.  I will definitely be... read moreDan was professional, knowledgeable and did a great job setting up the PCs in our house.  I will definitely be calling him again! read less